How it works
1. Tell us what happened
In your own words — no legal or union jargon needed. Upload letters or documents if you have them.
2. Get a clear explanation
Our AI assistant organises your story, explains what the situation appears to be in plain English, and shows the sources it used. It is clearly labelled and never pretends to be Kelly.
3. Kelly reviews
When it matters — or when you ask — Kelly personally reviews your case and sends you a checked response and action plan.
What we can help with
- Disciplinary processes and investigations
- Grievances, bullying and harassment
- Sickness absence and reasonable adjustments
- Pay, banding, hours and leave
- Flexible working and family leave
- Speaking up and patient safety concerns
- Contracts and employment status
- Dismissal and redundancy
We support NHS staff across the UK. We are not a law firm and do not provide guaranteed legal advice; we help you understand your situation and prepare, with human review.
Pricing and pilot access
Kelly Online is currently in a private pilot. Accounts are free during the pilot, and every case gets the same safety-first handling. Paid membership tiers will be introduced after the pilot — pilot members will be told well in advance.
Honest about AI
AI helps organise facts, explain guidance and prepare summaries — always labelled, always source-backed where possible, and never a barrier between you and human help. Read our AI transparency statement.
Contact
Questions about the service or the pilot: mapadocrew@gmail.com. Signed-in members should raise case questions inside their case so nothing gets lost.