Privacy notice

What we collect

Your account details (email, display name), the cases you create, messages you send, and documents you upload. We deliberately collect the minimum needed to support your case.

How your case data is used

• Your case is visible only to you and to authorised advisors. Members can never see each other's cases.
• Relevant excerpts of your case may be processed by an AI provider to prepare summaries and explanations. Case material is not used to train models.
• Sensitive actions (who accessed what, and when) are recorded in an audit log.

What we ask of you

Please do not upload patient-identifiable information unless it is genuinely necessary to your case — redact patient names and details first.

Your rights

You can request an export or deletion of your account and case data, subject to lawful retention obligations. Contact mapadocrew@gmail.com.

Retention and security

Data is stored encrypted at rest on UK/EU-capable infrastructure, with least-privilege access and daily backups. Retention policies are published before public launch.